FAQ

Once your order has been confirmed, it will be processed at our warehouse. Once it's been processed and the label has been printed, you will receive a tracking number and link via email or phone number which you have provided to us.

While we aim to deliver your order on time, occasionally delays might occur that are beyond our control.

Before contacting us, please double-check the delivery date on your shipping confirmation email. If your order has tracking, please select the tracking link provided in that email to check on where your shipment is. 

Claims for refunds must be made within 48 hours of purchase. Please contact as at ranchhousecraftsupplies@gmail.com

Claims for damaged or missing items must be made within 48 hours of delivery. Please contact us at ranchhousecraftsupplies@gmail.com